Skip to content
Home/Customer login
Harbour customer portal — independent service

Log in to your account

Use the login details provided by your Harbour service team. After logging in, you can enter your details to access your document.

Need an account or help?

Your administrator creates and manages customer accounts. There is no public sign-up.

For a new account, a password reset or an access change, contact your service team through your established contact channel.

Help & contact →

What happens after login?

  1. Enter your full name and passport number.
  2. View or download your document.
YOUR NEXT STEP, MADE SIMPLE

Your documents. Within reach.

Log in securely and access the document held for you.

Open customer portal

Helpful information. Personal support.
A simpler way to take your next step.

Independent by design

Explore

HomeThe Govt.nz appSmartStartEnd of Life Service

Here to help

Customer accountHow it worksHelp & contactPrivacy & security

The Govt.nz app — Download the app today to access key government services securely, quickly, and all in one place.

© 2026 Harbour. All rights reserved.Clarity for the journey ahead.Staff access ↗